Terms & Conditions

These Terms and Conditions govern your relationship with the operator of spin-palace-casino-new-zealand and apply to your use of the website spins-palace-nz.com and all related services. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully before creating an account. These Terms are effective as of November 6, 2025.

1. Definitions

To ensure clarity and transparency in our legal agreement, the following definitions apply throughout these Terms and Conditions:

"Operator", "We", "Us", or "Our": Refers to the administrative and operational body managing spin-palace-casino-new-zealand via the domain spins-palace-nz.com.
"User", "Player", "You": Refers to any individual who registers an account, accesses the website, or uses the services provided by the Operator.
"Account": The unique personal profile created by a User to access gaming services, manage funds, and track gameplay history.
"Service": Collectively refers to all games, website features, customer support, and financial transaction processing offered on the platform.
"Bet" or "Wager": A financial commitment placed by the User on the outcome of a gaming event or casino game round.
"Bonus": Promotional funds, free spins, or other incentives awarded to the User, subject to specific wagering requirements.
"Prohibited Jurisdiction": Countries or regions where online gambling is illegal or where the Operator does not provide services.

2. Account Registration

Access to real-money gaming at spin-palace-casino-new-zealand requires a valid registered account. By registering, you certify that you meet all eligibility criteria under New Zealand law.

Eligibility and Verification

Age Requirement: You must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher. We strictly prohibit underage gambling and reserve the right to request proof of age at any stage.
One Account Policy: Users are permitted to open only one account. Duplicate accounts created to exploit bonuses or circumvent limits will be closed, and any associated winnings may be voided.
KYC (Know Your Customer): To comply with anti-money laundering (AML) regulations, we require identity verification. You must provide valid documents such as a passport, driver's license, or utility bill upon request. Failure to provide these documents may result in account suspension.

User Obligations

Accuracy of Data: You agree to provide true, complete, and current information during registration. It is your responsibility to update your profile if your personal details change.
Security: You are solely responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account will be considered valid and authorized by you.

3. Betting & Gameplay Rules

All gaming activities on spins-palace-nz.com are subject to specific rules to ensure fair play and operational integrity.

Placing Bets

Acceptance: A bet is only valid once it is accepted by our servers and a transaction ID is generated. We reserve the right to refuse any bet in whole or in part at our discretion.
Limits: Minimum and maximum bet limits apply to all games and may vary depending on the specific game type or VIP level of the player.
Errors: In the event of a system error or software malfunction, all affected bets and payouts are void. The Operator's liability is limited to the refund of the original wager amount.

Conduct and Fair Play

Prohibited Practices: The use of bots, AI software, or betting syndicates is strictly forbidden. Collusion between players to manipulate game outcomes will result in immediate bans.
Live Casino Etiquette: When participating in live dealer games, users must maintain a respectful demeanor. Abusive language, harassment, or hate speech directed at staff or other players will not be tolerated.

4. Bonus Terms

Bonuses and promotions are offered to enhance your gaming experience at spin-palace-casino-new-zealand. These offers are subject to strict conditions to prevent abuse.

Wagering Requirements

Playthrough: All bonuses, unless stated otherwise, are subject to wagering requirements (e.g., 30x or 40x the bonus amount) before funds can be withdrawn.
Game Contribution: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games and live casino games may contribute significantly less (e.g., 10% or 0%).
Time Limits: Bonuses are valid for a specific period (e.g., 7 or 30 days). If wagering requirements are not met within this timeframe, the bonus and any associated winnings will be forfeited.

Restrictions

Max Bet Rule: While playing with active bonus funds, a maximum bet limit (e.g., NZ$5) generally applies. Exceeding this limit may lead to the confiscation of winnings.
Abuse Policy: Strategies such as "bonus hunting" or delaying game rounds to clear wagering requirements after the bonus has expired are prohibited.

5. Payments & Withdrawals

We provide secure and efficient transaction methods for our New Zealand players. All financial activities must adhere to our anti-fraud and AML policies.

Deposits and Withdrawals

Methods: We accept various payment methods including credit/debit cards, e-wallets, and select cryptocurrencies. The availability of specific methods may vary.
Ownership: You must only use payment methods registered in your own legal name. Third-party payments are strictly prohibited.
Processing Times: While deposits are typically instant, withdrawals undergo a processing period (usually 24-48 hours) for security checks. Total time to receipt depends on the chosen payment provider.

Fees and Limits

Transaction Limits: Minimum deposit and maximum withdrawal limits apply per transaction, week, or month. Please refer to the banking section for specific figures.
Fees: The Operator generally covers transaction fees; however, we reserve the right to charge a fee for excessive withdrawals or if the user has not turned over their deposit at least once before withdrawing.

6. Limitation of Liability

While spin-palace-casino-new-zealand strives to provide a seamless service, specific legal limitations apply to our liability regarding your use of the platform.

Operator Obligations and Exclusions

We provide the Service "as is" and "as available." We do not guarantee that the website will be uninterrupted, error-free, or immune to cyber-attacks. The Operator is not liable for:

Losses arising from technical failures, internet connection issues, or hardware malfunctions on the User's end.
Delays or losses caused by banking errors or third-party payment processors.
Any indirect, special, or consequential damages arising from your use of the website.

Maximum Liability

In any event where the Operator is found liable by a court of competent jurisdiction, our total liability to you shall not exceed the amount of the specific wager or the funds actually in your account at the time of the dispute.

7. Intellectual Property Rights

All content on spins-palace-nz.com is the exclusive property of the Operator or its licensors.

Copyright Protection: This includes, but is not limited to, software, graphics, text, audio, logos, and game concepts. These are protected by international copyright and intellectual property laws.
Usage Rights: You are granted a limited, non-exclusive, non-transferable license to access and use the content solely for personal, non-commercial entertainment.
Prohibitions: You may not copy, reproduce, reverse engineer, modify, or distribute any part of the website or its software without our prior written consent.

8. Privacy & Data Protection

We are committed to protecting your personal data. By using our services, you acknowledge that we process your information in accordance with our Privacy Policy. This includes the collection, storage, and usage of data necessary for account management, legal compliance, and service improvement.

9. Changes to Terms

The Operator reserves the right to modify these Terms and Conditions at any time to reflect changes in law, regulation, or business practices.

Notification: Significant changes will be communicated to you via email or a prominent notice on the website upon login.
Acceptance: Continued use of the Service after such changes have been published constitutes your acceptance of the new Terms. If you do not agree with the updates, you must cease using the website and close your account.

10. Termination & Suspension

We maintain the right to terminate or suspend access to spin-palace-casino-new-zealand to protect the integrity of our platform.

Grounds for Termination

We may close your account immediately if:

You breach any provision of these Terms.
We suspect you of fraud, collusion, or illegal activity.
You behave in an abusive manner towards staff or other players.
We are required to do so by law or a regulatory authority.

Consequences

Upon termination, you will lose access to the Service. Any withdrawable funds legally belonging to you will be refunded, provided they were not obtained through fraudulent means. Bonuses and winnings derived from illicit activity will be voided.

11. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws applicable to the Operator's jurisdiction. In the event of a dispute arising from these Terms or your use of spins-palace-nz.com:

Amicable Resolution: Parties agree to first attempt to resolve the dispute informally through our customer support channels.
Jurisdiction: If a resolution cannot be reached, the dispute shall be submitted to the exclusive jurisdiction of the courts or arbitration bodies specified in the Operator's licensing agreement.

12. Contact Information

If you have any questions regarding these Terms, please contact our support team:

Email: support@spins-palace-nz.com
Website: https://spins-palace-nz.com